Once you’ve made the decision that you or a loved one is going to need some help to remain independently at home, the real work begins. Selecting an agency for yourself or your loved one is not an easy job. There are a lot of options out there but be aware they are not all the same. Before you make your choice, be sure to get the answers to some very important questions.
Are the caregivers who come to your home employees of the agency or are they merely referred by the agency and employed by you? If they are employed by the agency, their employer will take care of collecting all taxes and remitting them to the government. The caregivers will be covered under Workers Compensation insurance if they are hurt on the job. If they are simply referred by the agency, all of these bookkeeping and payroll responsibilities will be yours to handle.
Are the caregivers bonded and insured? Do they have background checks performed on them? Are they screened for drug use? What if you don’t want a smoker in your home?
It’s very important to feel safe when you have someone come into your home. After all, you letting someone into your personal life and you need to feel secure in the knowledge that safety isn’t an issue with them.
How experienced are the caregivers? Do they have any ongoing training? Who does the training? Is there any oversight while they are in your home? Are they supervised by a trained medical professional such as a Registered Nurse? When a caregiver comes into your home you’ll surely want some things done to your own specifications but do you really want to or have time to train someone? If there’s a problem, can you reach management or do you have to wait for regular office hours? Does the agency provide continuity of care by regularly scheduling the same caregiver to your home? What if your caregiver can’t come due to illness or vacation time off? How flexible is the agency with scheduling? If your needs change, will scheduling someone to come to your home be a problem?
When you’ve decided it’s time to get some help, don’t settle on simply checking prices and rates. Go the extra step and do the real work of asking specific questions. The more information you have, the more comfortable you’ll be while making your decision. You won’t regret going the extra mile. What method did you use to select your in-home care? Share below and visit us at http://www.trilliumhomecare.com